Account controls
Delete your R.A.M account
You can permanently delete your Firebase Authentication account from inside R.A.M or request deletion without opening or reinstalling the app.
Option 1: Delete inside the app
- Open R.A.M on Android or iPhone.
- Open Settings or the Firebase account panel.
- Select Delete account. This is separate from Sign out.
- Read the warning, confirm that you understand the deletion is permanent, and select Delete account.
- If asked, sign in with the same Google account linked to the displayed Firebase UID. R.A.M verifies that the fresh sign-in belongs to the same Firebase user before it continues.
- On iPhone, an account linked through Sign in with Apple always asks you to sign in with Apple again, using the same Apple Account. R.A.M verifies it belongs to the same Firebase user, revokes R.A.M's Sign in with Apple authorization, and then deletes the account.
After Firebase confirms deletion, the app shows a success message and does not automatically create a replacement guest account.
Option 2: Request deletion without the app
Email R.A.M Works at the address below. You do not need to open or reinstall R.A.M.
Email an account-deletion request
In your message:
- Google-linked account: provide the Google email address you used with R.A.M.
- Apple-linked account: provide the email address shown for R.A.M in your Apple Account's Sign in with Apple settings. If you chose Hide My Email, this is a private relay address ending in
privaterelay.appleid.com. After an emailed deletion you can also stop using Sign in with Apple with R.A.M in those settings. - Anonymous guest account: provide the Firebase UID if you recorded or can still access it. The UID is shown in the Firebase account panel.
- State clearly that you want the R.A.M account deleted.
Do not send your Google or Apple Account password, Firebase authentication token, Play Integrity or App Attest data, or other secret credentials. We will verify ownership where reasonably possible before deleting an account. For an anonymous account, a UID by itself may not always be enough to prove ownership; we may ask for additional non-secret information or explain if the request cannot be safely verified.
What deletion removes
- the Firebase Authentication account and Firebase UID;
- Google or Apple profile fields associated with that Firebase account, if it was Google-linked or Apple-linked;
- R.A.M's Sign in with Apple authorization, when an Apple-linked account is deleted in the app;
- the Cloud Firestore save containing vehicle and ability research progress and targets, Credits, researched and purchased vehicles, lineups, and active slots;
- the Gem wallet, the account's Remove Ads, Premium and closed-beta entitlement records, battle receipts, reward claims, rewarded-ad transaction records, Google Play and App Store purchase records, and compensation-grant records; and
- when deletion is completed in the app, local ammunition selections and saved loadouts on that installation.
What may remain
Device preferences such as graphics, audio, interface, controls, and locally remembered ammunition choices may remain after account deletion. An email request cannot remotely erase local data or device backups; on Android you can clear the app's storage in Android settings and manage backups through Android or your Google account, and on iPhone you can delete the app and manage backups in your iCloud settings.
Optional performance diagnostics (Android only) sent to Google Analytics for Firebase are not linked to your R.A.M account, so account deletion does not reach them. Turning diagnostics off in Settings → Ads and privacy deletes the app's analytics identifier from your device and stops collection; the remaining event-level data expires after 2 months.
Google and Firebase may retain limited security, request-log, or backup copies for their documented operational and legal periods. Deletion is not represented as instantaneous across all provider backups. Deleting R.A.M data does not delete your Google account or your Apple Account, and Google Play or Apple may keep their own purchase records.
Processing the request
After reasonable verification, R.A.M Works will process the deletion without unreasonable delay and within any deadline required by applicable law. We may retain a minimal record of the request if necessary to demonstrate compliance, prevent abuse, or meet legal obligations.
Need help?
Contact R.A.M Works, Israel, at okninmatan@gmail.com. See the R.A.M Privacy Policy for more information.